M COMis very concerned about the protection of your personal data and is committed to collecting and processing your personal data in accordance with Law No. 78-17 of January 6, 1978 as amended and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).
WHO IS RESPONSIBLE FOR PROCESSING?
The company M COM is responsible for the processing carried out on your personal data.
WHAT CATEGORIES OF PERSONAL DATA ARE WE LIKELY TO COLLECT?
We collect personal data either through you directly or automatically on our websites.
PERSONAL DATA THAT YOU COMMUNICATE TO US DIRECTLY
You may be required to communicate your personal data directly to us when:
We have a contractual or pre-contractual relationship (examples: you have ordered one of our products or services); You create an account on our websites
You make a contact request with us
You request one of our catalogs
You fill out a form to download a document.
In this context, the categories of personal data likely to be collected are as follows:
Personal data relating to your identification (surname, first name, identifier, nationality, date of birth, etc.)
Personal contact data (postal details, email address, telephone number, etc.)
Data relating to your personal/professional life (preferences, order history, company, position held, etc.)
Economic and financial data (means of payment, etc.)
PERSONAL DATA WE COLLECT AUTOMATICALLY
We automatically collect some of your personal data when you browse our websites. We then collect certain data relating to your connection and navigation (IP address, date and time of connection, pages visited, operating system, type of browser you use, the link through which you arrived on our websites, etc.) . This data is collected through cookies placed on our websites. For more details, please refer to our cookies policy.
PERSONAL DATA WE COLLECT INDIRECTLY
Finally, we may collect your personal data through social networks (Facebook, Twitter, LinkedIn, etc.). This is particularly the case when your personal data comes from publicly accessible sources or when you use social networks via our websites, by clicking on icons dedicated to social networks for example. In case you only want your personal data to be collected through social networks when you click on dedicated icons, it is necessary to refer to the privacy/personal data/cookies policies of the social networks concerned.
We may collect your personal data through partners or other trusted third parties. We take care to ensure that these partners or other trusted third parties only communicate to us personal data that you agree to share with us for commercial prospecting purposes.
The categories of personal data that we may collect in this context are:
Personal data relating to your identification (surname, first name, identifier, nationality, date of birth, etc.)
Personal contact data (postal details, email address, telephone number, etc.)
Data relating to your personal/professional life (interests, preferences, order history, etc.)
FOR WHAT PURPOSES ARE YOUR DATA PROCESSED?
Your personal data is processed or may be processed for the following purposes:
1. MANAGEMENT AND MONITORING OF OUR CONTRACTUAL OR PRE-CONTRACTUAL RELATIONSHIP
Negotiations
Processing quote requests
Order processing
Billing
Management of unpaid debts and disputes
2. THE OPERATION, DEVELOPMENT AND MANAGEMENT OF OUR CUSTOMER/PROSPECT BASES
Sending newsletters
Business development
Organization of competitions
Processing requests to exercise your rights
Management of registration and verification of registration conditions for our customer accounts
Management of contact requests
Organization of business meetings
3. IMPROVING OUR SERVICES AND PERSONALIZING OUR SERVICES FOR YOU
Production of statistics
Carrying out satisfaction surveys
Management of newsletter/e-newsletter subscriptions
Analysis of connection and navigation data for targeted advertising purposes on the Site's services
4. COMPLIANCE WITH LEGAL OBLIGATIONS
WHAT ARE THE LEGAL BASES FOR THE PROCESSING WE CARRY OUT ON YOUR PERSONAL DATA
We only process your personal data when the envisaged processing(s) can be justified.